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See What Our Customers Have to Say - 510 Reviews
I would highly recommend this company for all your HVAC services. I just had Central Air Conditioning installed along with all the ductwork and I am very pleased with the completed work. From start to finish all of the employees were extremely professional, friendly, and knowledgeable. The quality of their work is exceptional.
Danita F Reynolds
Our AC was not cooling our house. I called ITAK and spoke with Chrissy. She was very friendly and helpful. She scheduled someone to come out that day! The tech, Kevin, arrived on time and was very friendly, knowledgeable, and professional. He explained our options clearly and thoroughly. He fixed the problem in a timely manner. I have used a couple of other companies in the past and was not satisfied with their service. I will ALWAYS use ITAK in the future.
Wow! So impressive. My system was in bad shape and a neighbor recommended ITAK heating and cooling. The ITAK team were courteous, neat and very professional. By far the best contractors we’ve had in our home in a long time. Nice to see a crew that takes great pride in their craft.
***Updates - office manager personally called me to apologize and was very personal and sympathetic. This goes along way. Even though I didn’t get what I needed. She took ownership and ensure their over night service team would be made away*** Not actually 24/7 service - need to properly train their 24/7 service providers to state that even though you have an issue that they will not actually provide service until the next day. My heat went out on a sub 30 degree night and called for emergency service since my house was in the 50s. Phone rep advised that the service team will call me when they are on their way. Waited over an hour and called back and then when I asked when they would call me they informed me that it wouldn’t be until the next day. Have a 4 month old and 2 year old in the household so it was an issue. I’ve never used their service but just need to have better communication with potential clients.
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