Reviews

Very professional, courteous and thorough. I highly recommend this company

Itak really does strive for 100% satisfaction. I found them to be very responsive when I had a problem and as a result I am 100% satisfied. Chrissy was a pleasure to deal with.

The technician, Mike, came right between the time provided. He was very personable and professional. He advised me of the issue and solved it very quickly advising me of warranty information in the importance of a maintenance contract. Was a very good experience.!

Julian performed our seasonal equipment service. He was thorough and willing to answer questions. He also gave me good advice on how to care for equipment in between visits.

Paul, Larry, and Wayne were awesome every step of the process, they all were knowledgeable and helpful in explaining everything to me putting my mind at ease. Crew came and everyone worked like professionals. I would use them again, my go to hvac company

Service techs very thorough and professional.

Best for years

I would highly recommend this company for all your HVAC services. I just had Central Air Conditioning installed along with all the ductwork and I am very pleased with the completed work. From start to finish all of the employees were extremely professional, friendly, and knowledgeable. The quality of their work is exceptional.

This was our second service call to itak for the air conditioner which were two separate issues. Both times Kevin was our technician he was prompt, professional, efficient and knowledgeable. Highly recommend~

Julian did a comprehensive evaluation of our heating system to endure it is functioning at 100%. They are pro's!

Our AC was not cooling our house. I called ITAK and spoke with Chrissy. She was very friendly and helpful. She scheduled someone to come out that day! The tech, Kevin, arrived on time and was very friendly, knowledgeable, and professional. He explained our options clearly and thoroughly. He fixed the problem in a timely manner. I have used a couple of other companies in the past and was not satisfied with their service. I will ALWAYS use ITAK in the future.

Very well pleased.

Wow! So impressive. My system was in bad shape and a neighbor recommended ITAK heating and cooling. The ITAK team were courteous, neat and very professional. By far the best contractors we’ve had in our home in a long time. Nice to see a crew that takes great pride in their craft.

Came to fix my AC within a couple of hours if calling. The guys were really nice and did a great job

Very professional. ITAK discovered a flaw part in my heating system and they took care of contacting the manufacturer and making the necessary repairs quickly. Highly recommend their services.

Very pleased with the service today.

We are very pleased with their service and installation.

This group is friendly responsive, understanding and efficient. I am very happy with their work on my boiler. The invoice process is easy. Everyone has been great.

Technicians are always friendly, on time, professional. Office staff is also friendly and professional and always willing to help. Highly recommend.

Good guys

***Updates - office manager personally called me to apologize and was very personal and sympathetic. This goes along way. Even though I didn’t get what I needed. She took ownership and ensure their over night service team would be made away*** Not actually 24/7 service - need to properly train their 24/7 service providers to state that even though you have an issue that they will not actually provide service until the next day. My heat went out on a sub 30 degree night and called for emergency service since my house was in the 50s. Phone rep advised that the service team will call me when they are on their way. Waited over an hour and called back and then when I asked when they would call me they informed me that it wouldn’t be until the next day. Have a 4 month old and 2 year old in the household so it was an issue. I’ve never used their service but just need to have better communication with potential clients.

Everything went great