Reviews
At ITAK Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 553 Reviews
Suzanne Cross
02/13/2024
02/13/2024
I have used Itak throughout the years for my repairs and maintenance. They are always on time, have the nicest of staff and I never felt like they were dishonest with advice. So when I decided to finally replace my ancient furnace and AC, there was no doubt who I would use. People advised me to get a few quotes but I knew that was not necessary. Their customer service is consistently top notch and that is hard to find these days. No way was I going to chance using another company and risk losing the Itak connection. Wayne, Chris, Kevin and Brad showed up 10 minutes earlier than expected, finished the job with ease and cleanliness. They took the time to update me along the process and at the end, instructed me on my new furnace/AC. It gives me such peace of mind knowing they are just a phone call away.
Carolyn Albano
11/27/2023
Located in Middletown
11/27/2023
Located in Middletown
I appreciate their reliability and efficiency. I havent had any problems with my heating or air conditioning since theyve been coming to my home. They also extended the life of my two older air conditioners. This is the way a business should be conducted.
Denise Daye
11/16/2023
11/16/2023
I had another company come in to do a tune-up on my furnace i early September. As soon as it started getting cold I kept getting error codes. I had that other company come out three times in one week and they never solved the problem. Each time they sent a different tech. The last one said it could possibly be two things. I did not want to pay for "guesswork." Instead, I called ITAK and the problem was immediately diagnosed, promptly and completely solved. Joe was professional, courteous and knowledgeable. He showed me how dirty the blower fan was. He removed it and cleaned it. When I asked if that should have been cleaned as part of the tune-up he said no but they should have mentioned it and given me the option to address it. I highly recommend ITAK. I will be using them for all my future needs.
Rosemary McCue
10/10/2023
10/10/2023
We have been using Itak for at least 20 years. We were having a problem with the filter in our furnace. They had to replace a good part of the furnace. Brad and Chris were efficient, polite and extremely professional. They noticed a small leak from a pipe in the hot water heater and replaced that. There isn’t enough I can say about this company.
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