Reviews

I came home to an 82 degree home on 7/10/25. I called the company (who I will not name) that I have done tons of business with.They told me I had to wait till Saturday for service. I called Itak. I have never used them before but WILL in the future. The tech Dan R came over quickly. Diagnosed the problem, ordered the parts we needed and came back the next day and fixed the AC.We are very pleased with how professional he was, the way he communicated with us via text with updates. It was a pleasure doing business with the company and Dan R. Would highly recommend.

I can't say enough about this company, it's no wonder why I have been using them for many years at my homes and business. Most recently, just yesterday for an AC issue at my home on a 90+ degree day. From the moment I called the office the staff and service tech "Dan" were in constant contact with me keeping me informed of their on time arrival, their diagnoses, suggested remedies and immediate attention. As always, every step of the way from the office staff to the field technicians each, have always been very attentive and professional. I even received a follow-up phone call this morning to be sure all was ok and to see if I had any further questions. I would only Highly recommend their services!

Professional, prompt and efficient. Excellent

Very good service excellent top job 👍

Great experience, wonderful people to work with. Paul and his team are the best!

Alex was on time/on target and stayed until the job was done in 100 degree heat. the bill was explained prior to work and very fair. Terry, Wall, NJ

Today I had Alex servicing my AC system. he called me before his arrival to ask if I needed anything from the store, very considerate. Alex showed his exceptional knowledge in AC systems and was very professional throughout the visit. My AC is running the best that it ever has. I would definitely recommend ITAK and Alex to all my neighbors and friends.

Fantastic and incredibly friendly service! very accommodating

Itak was efficient, courteous and best of all timely . Our technician Alex was knowledgeable and neat !!

Alex did a great job today fixing our AC unit! He was friendly and knowledgeable and was a pleasure to work with!

Very efficient and came to help me with my AC the very next day! So grateful to have my AC working again especially with going into the summer season!!! Highly recommend

A/C breaker tripped. Next day appointment, showed up during scheduled window, checked everything out, did not find anything obviously wrong. Suggested wait to see if the breaker trips again, then look at possible repair. But not now. It an older unit, so he could have easily recommended repair or replace. Very happy.

Stellar company. Called on a Tuesday morning for a problem with one of our central air units, their technician showed up later that day and replaced a part that was leaking. That night, the other central air condenser unit which was working fine earlier that day stopped working. Called ITAK the next morning, and Alex showed up later that day and replaced the part and upgraded the unit. He also checked all the filters and gave some great advice on how to keep the systems humming along. I can't thank ITAK enough for sending 2 great technicians that were so efficient, personable, and knowledgeable. FYI, this entire situation occurred during two of the hottest day of our summer so far. Totally worth using them in the future. Thank you ITAK!

Prompt courteous. Diagnosed problem quickly and repaired carefully and correctly.

I have used Itak 3 times within 7 years for various issues that arose with one of my HVAC units. All of their technicians have always been very knowledgeable, prompt, courteous, personable, and have fully rectified the issue quickly each time. My 3rd & most recent experience with them last week regarding my AC was the same positive experience. Their absolutely lovely technician, Alex O., arrived within less than 2.5 hours of requesting service, he was very warm, friendly, courteous, professional, knowledgeable, affable, patient, and thorough in ensuring that he fully investigated the issues with the unit, ecplained the issues thoroughly to me, and resolved them quickly and kindly. All the wonderful qualities any homeowner looks for & appreciates in a repair technician. These services arent inexpensive, but they are handled professionally and promptly. My AC was returned to wonderful working order before the crazy heatwave started. I've consistently recommended ITAK to others since my very first experience with them, and in just the last 4 days since this last visit, I've recommended them to 5 additional folks in my community who are dealing with HVAC issues. I'm very appreciative of their wonderful & professional manner of overall service and their lovely, knowledgeable technicians like Alex O who are great client-facing representatives for this upstanding company. Keep up the great work!! Thank you for keeping us nice & cool in here!!

ITAK is professional and dependable! Called on a Saturday and Julian J. responded promptly. He thought it might be a simple problem we could easily address ourselves and gave us clear instruction over the phone. When that wasn't the case, he came out, arriving in the thirty minute time frame he gave us. He made sure everything was up and running in no time!

Noticed a "gas/oil" smell last night while the a/c was running, changed filter and didn't notice any leak so I called first thing this morning. Paul arrived in less than 3 hrs (earlier than expected) and checked everything out. Fortunately wasn't a major issue. Very satisfied with the quick response and attention to the situation.

Great service, fast and efficient. Julian was very professional and helpful. Fix my AC fast and I know I can always count on ITAK Heating and Cooling. Thank you so much.